Fintech Reach

Refund Policy

At FintechReach, we are committed to delivering high-quality fintech education and practical training that provides real value. We understand that circumstances may change, and we aim to handle every refund request fairly and transparently.

This Refund Policy applies to all paid courses, bundles, and certification tracks offered on FintechReach.com.

1. Free Courses

All free courses remain open and accessible with no fees and no refunds required.

2. Refund Eligibility for Paid Courses

You may request a refund if all of the following conditions are met:

  • The refund request is submitted within 7 days of the purchase date, and
  • You have completed less than 20% of the course content or modules.

If both conditions are met, you are eligible for a full refund, issued via the original payment method.

3. Non-Refundable Situations

Refunds will not be granted if:

  • More than 7 days have passed since the purchase
  • More than 20% of the course has been accessed or completed
  • The course was purchased during a discount, promotion, or scholarship program
  • The certification track or mentorship program has already begun

4. Course Bundles & Certification Tracks

For bundle packages and certification programs:

  • A refund is available only if no course in the bundle has been started
  • Once any included course or mentoring session has been accessed, the bundle becomes non-refundable

5. Subscription Plans

For subscription-based access plans (if applicable):

  • Subscriptions may be cancelled at any time to prevent future billing
  • Previous subscription payments are not refundable

6. Technical Access Issues

If you are unable to access course materials due to a system error on our side, please contact us and we will ensure access or provide an appropriate resolution.

7. How to Request a Refund

To request a refund, contact our support team with:

  • Your full name
  • Email used at enrollment
  • Course(s) purchased
  • Reason for refund request

Email: info@fintechreach.com

We will review your request within 3–5 business days.

8. Policy Updates

FintechReach reserves the right to update this refund policy at any time.
Changes will be posted on this page with an updated revision date.

Last Updated: 2 Nov 2025